Click the “File” tab and click “Options.” From the list of selections, click “Mail.” There are two main options in this configuration window. If you are sure you want to send a read receipt, you can request a receipt with the following instructions.įirst, open a new email message and type the message you want to send. Customers don’t normally like when businesses try to invade privacy or identify with any email reading habits. If recipients are customers, you may turn them off from doing business. By requesting a read receipt, recipients may feel that you’re invading their privacy. To begin, your recipient is notified that you’re asking for a read receipt, so they have the option to deny your request. Requesting a read receipt is a tricky option in Outlook. How to Send Read Receipts with Your Messages Anyone using Outlook in combination with Microsoft Exchange is eligible to use these particular features. Recipients can turn off read receipts to protect their privacy. Senders can request read receipts in Outlook either with single messages or by default with all messages.

Read receipts let email senders know whether recipients opened the messages sent to them.

Outlook read receipt turn off